Last updated: 24 May 2023

This Privacy Policy describes how we collect, use, and disclose personal information when you use our website/service ("Website") and explains your rights and choices regarding your personal information. We are committed to protecting your privacy and complying with applicable data protection laws, including the United States and Canadian regulations, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25.

Changes to Privacy Notice or Terms & Conditions

This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. If you visit our Web site, your visit and any dispute over privacy is subject to this Notice and our Terms of Use.

Law Enforcement and Protection of Users

Wazo Furniture will never share or sell your personal information. We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, and protect the legal rights of us and our users, or when we believe it is needed for fraud protection and / or credit risk reduction.

Privacy On Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties under any circumstance.

Privacy Policy

By visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our Service, we may collect the following types of personal information:

Automatic Data Collection Technologies

Google Analytics. We use Google Analytics and web analytics services provided by Google, Inc. (“Google”) to help us measure traffic and usage trends. Google Analytics uses cookies to evaluate your use of our Website, compile reports for us on activity on our Website to help us understand how visitors engage with us, and provide other services relating to our Website’s activity and internet usage for us. Google stores the information collected by the cookie (including your IP address) on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google states that it will not associate your IP address with any other data held by Google. By accessing and using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google Analytics uses its own cookies to store information, such as what time the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser by clicking here, which prevents Google Analytics from collecting information about your website visits. Click here to learn more about the Google Analytics Opt-out Browser Add-on and other Google Analytics privacy information. Click here to learn more about how Google Analytics uses cookies.
Google Signal. We also use Google Signal, which is provided by Google. When Google users have ad personalization enabled, Google Signals collects information about how they use the various devices with Google accounts. The data produced by Google Signals is reported via Google Analytics. This can allow us to: run remarketing/retargeting campaigns across various devices; better understand how users engage with sites and apps on different devices; and see more accurate data on the number of users. Click here to learn more about Google Signals. End users of Google Signal may access and/or delete their data by clicking here.
Google Ads. We use Google Ads, which is provided by Google, to show you interest-based advertisements based on data we share with Google. Google Ads allows us to use your information, such as your e-mail address, to reach you through Google’s ad network.
Google Optimize. We may use Google Optimize, which is an A/B testing service provided by Google, which allows us to use your information to test different versions of a feature or page on our Website. We may also use Big Query, which is an analytics data warehouse provided by Google, which allows us to use your information to analyze usage data.
Zendesk. We use Zendesk on our Website. Zendesk is a third-party live support help desk software that allows us to communicate directly with you in real-time through a live chat. Zendesk stores a cookie in your device which allows anonymous user profiles to be created. Click here to access Zendesk’s privacy policy.
Tracking Pixels. We use tracking pixels for social media and advertising platforms, including without limitation, Twitter, Pinterest, Facebook, LinkedIn, Microsoft Advertising and AdRoll. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous, and we cannot see the personal data of any individual user. However, the collected data is saved and processed by such social media and advertising platforms, who may be able to connect the collected data with your account and use the data for their own advertising purposes.

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. The secure servers of the platform that runs our store protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Wazo Furniture's website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us, or via the sign up/opt out option at the bottom of our webpage. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Wazo Furniture website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received , or via the sign up/opt out option at the bottom of our webpage. We use "cookies" to keep track of your current shopping session to personalize your experience so that you may retrieve your shopping cart at any time via our Saved Cart system.

WHAT DO WE DO WITH YOUR INFORMATION?

2. Use of Personal Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

3. Sharing of Personal Information

We may share your personal information in the following circumstances:

3.1 Service providers: We may engage trusted third-party service providers to assist us in delivering and improving our Service. These providers are authorized to use your personal information only as necessary to perform services on our behalf and are contractually obligated to protect your personal information.

3.2 Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@wazofurniture.com or mailing us at:
Wazo Furniture
1000 Chemin du Golf, Verdun, Quebec, Canada H3E1H4

E-Commerce Platform

Our store is currently hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

INTERNATIONAL TRANSFERS

Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States, where privacy laws may not be as protective as those in your jurisdiction. We will take appropriate measures to ensure that your personal information receives an adequate.

RAKUTEN

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.”

Privacy policy : https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your rights : https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You have certain rights regarding your personal information, subject to applicable law. These include the right to access, update, and delete your personal information. You may also have the right to restrict or object to certain processing activities.

To exercise these rights or make any requests regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@wazofurniture.com or by mail at
Wazo Furniture
[Re: Privacy Policy]
1000 Chemin du Golf, Verdun, Quebec, Canada H3E 1H4

COOKIES POLICY

This Cookies Policy explains how we use cookies and similar tracking technologies when you use our [website/service] ("Service"). By using our Service, you consent to the use of cookies and other tracking technologies as described in this policy.

Cookies are small text files that are placed on your device (computer, mobile phone, or tablet) when you visit a website or use an application. Cookies allow us to recognize your device and collect information about your browsing activities on our Service.

2.1 Essential Cookies: These cookies are necessary for the proper functioning of our Service. They enable basic features such as page navigation, secure access, and user authentication. Without these cookies, our Service may not function properly.

We may also allow third-party service providers, such as analytics providers and advertisers, to place cookies on your device through our Service. These third-party cookies are subject to the respective third parties' privacy policies and are used for purposes such as analytics, ad targeting, and ad measurement.

5. Updates to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, industry practices, or legal requirements. We will notify you of any material changes by posting the updated policy on our Service or by other appropriate means. Please review this policy periodically to stay informed about how we use cookies.

6. Example of Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.

7. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at sales@wazofurniture.com 

By continuing to use our Service, you acknowledge that you have read and understood this Cookies Policy.